Due to the unprecedented shutdown of businesses during the pandemic, most white-collar workers went from hours-long commutes to working fulltime from a guest bedroom somewhere in the suburbs. In the past, most enterprises resisted or refused to consider viable telecommuting options. Suddenly, new regulations, laws, and liability policies forced the hands of most enterprises around the world. Companies had to accommodate a remote workforce in a short amount of time. Adapt or die.
IT departments spent the better part of the year putting out fires caused by the sudden shift to a remote workforce. VPNs had to scale to handle the influx, networks needed upgrades, security required adjustments, and there was even work to be done with employees' ISPs to provide better and more reliable bandwidth. ISPs suddenly moved bandwidth upgrades to the top of the priority list.